The Booking Factory was designed to be easy of use and have simplified essential features that small hotels need. The software is an all-in-one which means it does just about everything for your small business. In this quick overview I will explain the major parts of the software and what it means for your business.
1. The Booking Management System
2. Hotel Website as a Service
3. Channel Manager
4. Online Booking Engine
1. The Booking Management System
Also known as a Property Management System (PMS) this is where you will spend the majority of your time as a small business owner or Front Desk receptionist. Lets see a quick overview on how this works:
Visual Booking Screen
You may be familiar with the layout of this screen with dates at the top and room numbers (or Names) down the left hand side. This screen is a visual representation of your bookings. As you can see at a glance you can see the customer name, payment status and guest comments. We will go into more details on this screen in later articles.
Clicking on the empty spaces brings up the new booking popup.
New Booking Popup
Gone are the 100 options of older complicated systems, we just ask for the basic details needed for a reservation. By using a visual booking system you don't need to change room types and dates as these are filled in automatically by selecting the correct room and date on the calendar. You can also enter the credit card details for the booking here to be saved securely for future use.
Booking Management Popup
By clicking on a booking you will be able to manage the booking and do the following actions:
1. Room Tab - Edit Room, Add Room, Cancel Room
2. Extras Tab - Add Extras into booking
3. Discount Tab - Add discounts into booking
4. Customer Tab - Enter customer or company address
5. Invoice Tab - Print/Save Invoice, Add notes into invoice
6. Payment Tab - Charge/Preauthorise Credit Cards. Add manual payments
7. Email Tab - Allows you to email the guest or company and attach invoice and/or confirmation
8. History Tab - Shows you any changes made to the booking
Hotel Website as a Service
You can decide to keep your own website and integrate with our software or use our website builder to create a web and mobile friendly website for your hotel. Having your website to be built, managed and secured by The Booking Factory allows certain benefits such as any special offers will be automatically updated on the booking engine and website without additional effort.
Our team will set up your website by taking your content from your current website, we may ask for additional high resolution photos as modern websites need great pictures.
If you decide to keep your current website we can integrate our booking widgets and booking engine for you.
Channel Manager
A channel manager is where we connect with all the sales channels that you, a sales channel are booking websites such as booking.com, Expedia or Airbnb.
Inventory is automatically calculated based on free rooms and all channels updated instantly, you can manually change prices and minimum stay requirements easily.
Online Booking Engine
All our websites are integrated with the booking engine as standard, this allows guests to easily book rooms on their mobile or with their desktop or laptop.
We use a modern one page design to increase conversions especially on mobile where additional pages puts off customers.
Please contact us for more information, happy to help.